0%
0%
Scroll
2023
Annual
Report
Reaching New Heights
A Message from the CEO
A Message from the CEO
A Message from the CEO
2
023 was an amazing year for our organization as we continued to receive unwavering support from our community in our fight against extinction.
After years of planning and construction we unveiled our state-of-the-art outdoor orangutan habitat, named Orangutans of Gunung Leuser, Guardians of the Rainforest. I often talk about creating lasting memories and scarring people in positive ways, and watching 56-year-old Sumatran Orangutan, Puppe, take her first steps into the open-aired space was an unforgettable experience we will cherish forever. The habitat serves as a reminder to our guests and community that solutions to big problems facing wildlife on the other side of the world start with small changes we make here in our day-to-day lives here.
No question one of the years highlights was how we pulled together for the intensive audit process by the Association of Zoos and Aquariums.
After years of planning and construction we unveiled our state-of-the-art outdoor orangutan habitat, named Orangutans of Gunung Leuser, Guardians of the Rainforest. I often talk about creating lasting memories and scarring people in positive ways, and watching 56-year-old Sumatran Orangutan, Puppe, take her first steps into the open-aired space was an unforgettable experience we will cherish forever. The habitat serves as a reminder to our guests and community that solutions to big problems facing wildlife on the other side of the world start with small changes we make here in our day-to-day lives here.
No question one of the years highlights was how we pulled together for the intensive audit process by the Association of Zoos and Aquariums.
As one of Canada’s largest zoos, your Toronto Zoo is proud to have received accreditation, meeting the highest standards of wildlife care excellence, welfare standards and supporting critical conservation programs that support our mission connecting people, animals and conservation science to fight extinction.
I am so grateful to our dedicated staff and volunteers for their commitment to serving the needs of our guests and the animals in our care, and we will continue to uphold these standards.
We were tenacious in our fight for animal welfare in Ontario and beyond as part of our commitment to higher standards of care for all wildlife, not just those at your Toronto Zoo. This year we stood alongside World Animal Protection Canada and called for tougher regulations and meaningful enforcement around captive wildlife, including roadside zoos. Toronto Zoo, as well as the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and Municipal Law Enforcement Officers’ Association (MLEOA) joined efforts led by World Animal Protection Canada to bring change to Ontario’s broken model.
2023 was a wonderful example of the importance of togetherness. We’re incredibly proud to partner with people and organizations fighting for a better tomorrow, and as we head into our 50th year we will to honour our commitment to saving wild species and wild spaces.
Table of Contents
01
01
01
–
–
–
A Message from our CEO
02
02
02
–
–
–
Orangutans Climbing Higher
03
03
03
–
–
–
AZA Accreditation
04
04
04
–
–
–
Elevating Conservation
05
05
05
–
–
–
Beyond the Borders of Toronto Zoo
Toronto Zoo abroad
Toronto Zoo abroad
Toronto Zoo abroad
Answering the global call for tougher regulations
Answering the global call for tougher regulations
Answering the global call for tougher regulations
AIRS study
AIRS study
AIRS study
06
06
06
–
–
–
Animal News
Animals by the numbers
Animals by the numbers
Animals by the numbers
Carrie, Kifaru, Samson
Carrie, Kifaru, Samson
Carrie, Kifaru, Samson
Welfare Wins
Welfare Wins
Welfare Wins
07
07
07
–
–
–
What’s Happening at your Toronto Zoo
Numbers
Numbers
Numbers
Bat exhibit
Bat exhibit
Bat exhibit
08
08
08
–
–
–
Telling our Toronto Zoo Stories
09
09
09
–
–
–
Learning & Engagement
10
10
10
–
–
–
Sustainability Wins
11
11
11
–
–
–
Our People
12
12
12
–
–
–
Toronto Zoo by the Numbers
Scroll
Orangutans Reaching New Heights
Orangutans Reaching New Heights
Orangutans Climbing Higher
Orangutan habitat grand opening
Y
our Toronto Zoo swung into the summer season with the grand opening of a brand new, state-of-the-art Sumatran
orangutan outdoor habitat. Officially named Orangutans of Gunung Leuser, Guardians of the Rainforest after the Leuser National Park which is home to 85% of the remaining Sumatran orangutans in the wild, the new habitat was unveiled at a VIP and donor event complete with traditional dance performances from members of the Indonesian community.
The Toronto Zoo Wildlife Conservancy’s Reaching New Heights for Orangutans Campaign enabled your Toronto Zoo to complete the construction of this new outdoor habitat for the seven orangutans in our care.
Impactful donations totalling $5.3 million that helped bring this project to life.
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer
Foundation, Juan and Stefania Speck and many others and the event was a perfect opportunity to thank donors for their generous contributions, without which the habitat would not have been possible.
Under construction since 2020, this new outdoor habitat was built to stimulate the orangutans' physical, social, and intellectual needs. The seven Sumatran orangutans that call the Toronto Zoo home were introduced to this new 13,000sq ft space, each at their own pace and comfort level. Once they settled in they were able to climb up to 75 feet in the air and feel the breeze as they look out over the treetops of the Rouge Valley.
There is a research station integrated into the new space where animal behavioural scientists can study these majestic tree dwellers, known as the "Guardians of the Rainforest." At the new habitat, guests can also find out how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Orangutan habitat grand opening
Y
our Toronto Zoo swung into the summer season with the grand opening of a brand new, state-of-the-art Sumatran
orangutan outdoor habitat. Officially named Orangutans of Gunung Leuser, Guardians of the Rainforest after the Leuser National Park which is home to 85% of the remaining Sumatran orangutans in the wild, the new habitat was unveiled at a VIP and donor event complete with traditional dance performances from members of the Indonesian community.
The Toronto Zoo Wildlife Conservancy’s Reaching New Heights for Orangutans Campaign enabled your Toronto Zoo to complete the construction of this new outdoor habitat for the seven orangutans in our care.
Impactful donations totalling $5.3 million that helped bring this project to life.
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer
Foundation, Juan and Stefania Speck and many others and the event was a perfect opportunity to thank donors for their generous contributions, without which the habitat would not have been possible.
Under construction since 2020, this new outdoor habitat was built to stimulate the orangutans' physical, social, and intellectual needs. The seven Sumatran orangutans that call the Toronto Zoo home were introduced to this new 13,000sq ft space, each at their own pace and comfort level. Once they settled in they were able to climb up to 75 feet in the air and feel the breeze as they look out over the treetops of the Rouge Valley.
There is a research station integrated into the new space where animal behavioural scientists can study these majestic tree dwellers, known as the "Guardians of the Rainforest." At the new habitat, guests can also find out how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Why are they called Guardians of the rainforest?
C
ountless plants and animals rely on the rainforest for their survival. The rainforest holds significance for humans as well.
The The decisions we make can have a profound impact on the fate of the orangutans in Gunung Leuser and the diverse array of species that call the rainforest their home, including human beings.
Palm oil is one of the most versatile plant oils on the planet and is found in numerous ingredients used in cosmetics, food, personal care, and cleaning products. Indonesia is the largest exporter of palm oil globally, and millions of farmers and their families rely on this sector for their livelihoods. With its high yield and economic significance, palm oil plays a vital role in the region's economy. However, along with its benefits comes an equal danger to the rainforest.
Palm oil cultivation has been a significant driver of deforestation in the world's only orangutan habitat. The clearing of biodiverse rainforests for oil palm plantations has been the leading cause of deforestation in Indonesia over the past two
decades, even encroaching into national parks, wildlife sanctuaries, and protected sites.
A significant part of the new habitat is guests learning more about how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Immediate action is necessary to protect the remaining orangutan habitats, and as consumers, we can make a difference by becoming informed shoppers and choosing products made with only sustainably sourced palm oil. Supporting the transition to only SUSTAINABLE palm oil helps safeguard farmers, protect the rainforest and wildlife, and contribute to poverty reduction.
By making conscious choices during your shopping trips, you actively contribute to the conservation of orangutans, including those in Gunung Leuser National Park in Sumatra, as well as numerous other species.
Why are they called Guardians of the rainforest?
C
ountless plants and animals rely on the rainforest for their survival. The rainforest holds significance for humans as well.
The The decisions we make can have a profound impact on the fate of the orangutans in Gunung Leuser and the diverse array of species that call the rainforest their home, including human beings.
Palm oil is one of the most versatile plant oils on the planet and is found in numerous ingredients used in cosmetics, food, personal care, and cleaning products. Indonesia is the largest exporter of palm oil globally, and millions of farmers and their families rely on this sector for their livelihoods. With its high yield and economic significance, palm oil plays a vital role in the region's economy. However, along with its benefits comes an equal danger to the rainforest.
Palm oil cultivation has been a significant driver of deforestation in the world's only orangutan habitat. The clearing of biodiverse rainforests for oil palm plantations has been the leading cause of deforestation in Indonesia over the past two
decades, even encroaching into national parks, wildlife sanctuaries, and protected sites.
A significant part of the new habitat is guests learning more about how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Immediate action is necessary to protect the remaining orangutan habitats, and as consumers, we can make a difference by becoming informed shoppers and choosing products made with only sustainably sourced palm oil. Supporting the transition to only SUSTAINABLE palm oil helps safeguard farmers, protect the rainforest and wildlife, and contribute to poverty reduction.
By making conscious choices during your shopping trips, you actively contribute to the conservation of orangutans, including those in Gunung Leuser National Park in Sumatra, as well as numerous other species.
Orangutan habitat grand opening
Y
our Toronto Zoo swung into the summer season with the grand opening of a brand new, state-of-the-art Sumatran orangutan outdoor habitat.
Officially named Orangutans of Gunung Leuser, Guardians of the Rainforest after the Leuser National Park which is home to 85% of the remaining Sumatran orangutans in the wild, the new habitat was unveiled at a VIP and donor event complete with traditional dance performances from members of the Indonesian community.
The Toronto Zoo Wildlife Conservancy’s Reaching New Heights for Orangutans Campaign enabled your Toronto Zoo to complete the construction of this new outdoor habitat for the seven orangutans in our care.
Impactful donations totalling $5.3 million that helped bring this project to life.
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer Foundation, Juan and Stefania Speck and many others and the event was a perfect opportunity to thank donors for their generous contributions, without which the habitat would not have been possible.
Under construction since 2020, this new outdoor habitat was built to stimulate the orangutans' physical, social, and intellectual needs. The seven Sumatran orangutans that call the Toronto Zoo home were introduced to this new 13,000sq ft space, each at their own pace and comfort level. Once they settled in they were able to climb up to 75 feet in the air and feel the breeze as they look out over the treetops of the Rouge Valley.
There is a research station integrated into the new space where animal behavioural scientists can study these majestic tree dwellers, known as the "Guardians of the Rainforest." At the new habitat, guests can also find out how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Why are they called Guardians of the rainforest?
It was an exciting time watching the orangutans explore their new habitat. We always let the animals set the pace for new experiences in addition to giving them as much choice and control in their lives as possible. This summer was an amazing example of watching a patient, encouraging, highly-skilled Wildlife Care team give each orangutan the opportunity to explore the space at his or her own pace. Unsurprisingly, each orangutan had a different experience - some heading out straight away, and others preferring to just peek around the door for now. This was all part of the process, demonstrating the commitment to welfare and ensuring the animals’ well being is always the first consideration.
Orangutan habitat grand opening
Y
our Toronto Zoo swung into the summer season with the grand opening of a brand new, state-of-the-art Sumatran orangutan outdoor habitat.
Officially named Orangutans of Gunung Leuser, Guardians of the Rainforest after the Leuser National Park which is home to 85% of the remaining Sumatran orangutans in the wild, the new habitat was unveiled at a VIP and donor event complete with traditional dance performances from members of the Indonesian community.
The Toronto Zoo Wildlife Conservancy’s Reaching New Heights for Orangutans Campaign enabled your Toronto Zoo to complete the construction of this new outdoor habitat for the seven orangutans in our care.
Impactful donations totalling $5.3 million that helped bring this project to life.
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer Foundation, Juan and Stefania Speck and many others and the event was a perfect opportunity to thank donors for their generous contributions, without which the habitat would not have been possible.
Under construction since 2020, this new outdoor habitat was built to stimulate the orangutans' physical, social, and intellectual needs. The seven Sumatran orangutans that call the Toronto Zoo home were introduced to this new 13,000sq ft space, each at their own pace and comfort level. Once they settled in they were able to climb up to 75 feet in the air and feel the breeze as they look out over the treetops of the Rouge Valley.
There is a research station integrated into the new space where animal behavioural scientists can study these majestic tree dwellers, known as the "Guardians of the Rainforest." At the new habitat, guests can also find out how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Why are they called Guardians of the rainforest?
It was an exciting time watching the orangutans explore their new habitat. We always let the animals set the pace for new experiences in addition to giving them as much choice and control in their lives as possible. This summer was an amazing example of watching a patient, encouraging, highly-skilled Wildlife Care team give each orangutan the opportunity to explore the space at his or her own pace. Unsurprisingly, each orangutan had a different experience - some heading out straight away, and others preferring to just peek around the door for now. This was all part of the process, demonstrating the commitment to welfare and ensuring the animals’ well being is always the first consideration.
Orangutan habitat grand opening
Y
our Toronto Zoo swung into the summer season with the grand opening of a brand new, state-of-the-art Sumatran
orangutan outdoor habitat. Officially named Orangutans of Gunung Leuser, Guardians of the Rainforest after the Leuser National Park which is home to 85% of the remaining Sumatran orangutans in the wild, the new habitat was unveiled at a VIP and donor event complete with traditional dance performances from members of the Indonesian community.
The Toronto Zoo Wildlife Conservancy’s Reaching New Heights for Orangutans Campaign enabled your Toronto Zoo to complete the construction of this new outdoor habitat for the seven orangutans in our care.
Impactful donations totalling $5.3 million that helped bring this project to life.
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer
Foundation, Juan and Stefania Speck and many others and the event was a perfect opportunity to thank donors for their generous contributions, without which the habitat would not have been possible.
Under construction since 2020, this new outdoor habitat was built to stimulate the orangutans' physical, social, and intellectual needs. The seven Sumatran orangutans that call the Toronto Zoo home were introduced to this new 13,000sq ft space, each at their own pace and comfort level. Once they settled in they were able to climb up to 75 feet in the air and feel the breeze as they look out over the treetops of the Rouge Valley.
There is a research station integrated into the new space where animal behavioural scientists can study these majestic tree dwellers, known as the "Guardians of the Rainforest." At the new habitat, guests can also find out how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Why are they called Guardians of the rainforest?
C
ountless plants and animals rely on the rainforest for their survival. The rainforest holds significance for humans as well.
The decisions we make can have a profound impact on the fate of the orangutans in Gunung Leuser and the diverse array of species that call the rainforest their home, including human beings.
Palm oil is one of the most versatile plant oils on the planet and is found in numerous ingredients used in cosmetics, food, personal care, and cleaning products. Indonesia is the largest exporter of palm oil globally, and millions of farmers and their families rely on this sector for their livelihoods. With its high yield and economic significance, palm oil plays a vital role in the region's economy. However, along with its benefits comes an equal danger to the rainforest.
Palm oil cultivation has been a significant driver of deforestation in the world's only orangutan habitat. The clearing of biodiverse rainforests for oil palm plantations has been the leading cause of deforestation in Indonesia over the past two
decades, even encroaching into national parks, wildlife sanctuaries, and protected sites.
A significant part of the new habitat is guests learning more about how they can help this critically endangered species by shopping smart and learning more about sustainable palm oil.
Immediate action is necessary to protect the remaining orangutan habitats, and as consumers, we can make a difference by becoming informed shoppers and choosing products made with only sustainably sourced palm oil. Supporting the transition to only SUSTAINABLE palm oil helps safeguard farmers, protect the rainforest and wildlife, and contribute to poverty reduction.
By making conscious choices during your shopping trips, you actively contribute to the conservation of orangutans, including those in Gunung Leuser National Park in Sumatra, as well as numerous other species.
Orangutan habitat features
T
he Sumatran Orangutan Habitat at the Toronto Zoo, designed by Zeidler Architecture in association with Jones & Jones
Architects + Landscape Architects, offers a unique and immersive experience for both visitors and orangutans.
Inspired by the natural habitat of Borneo, the design meticulously recreates an environment that reflects the orangutans' natural lifestyle.
The habitat features climbing structures, varied terrain, a waterfall stream, and strategically placed elements to enhance the animals' experience. Elevated walkways and platforms provide visitors with captivating vantage points, allowing them to observe the orangutans as they explore their surroundings. Interactive spaces, including a special viewing spot where orangutans playfully spray water at visitors,
fostering a sense of engagement and playfulness. The habitat serves as a reminder of the importance of habitat protection while providing an unforgettable experience for all who visit.
So how did they like it?
It was an exciting time watching the orangutans explore their new habitat. We always let the animals set the pace for new experiences in addition to giving them as much choice and control in their lives as possible. This summer was an amazing example of watching a patient, encouraging, highly-skilled Wildlife Care team give each orangutan the opportunity to explore the space at his or her own pace. Unsurprisingly, each orangutan had a different experience - some heading out straight away, and others preferring to just peek around the door for now. This was all part of the process, demonstrating the commitment to welfare and ensuring the animals’ well being is always the first consideration.
AZA Accreditation
AZA Accreditation
AZA Accreditation
Your Toronto Zoo receives accreditation from the Association of Zoos and Aquariums
Y
our Toronto Zoo was proud to receive accreditation from the Association of Zoos and Aquariums (AZA) as part of the
Annual AZA Conference that took place in September in Columbus, Ohio. AZA accreditation is regarded as the “gold standard” of zoological accreditation.
We are part of an incredibly challenging profession, and this team’s dedication to delivering on the highest standards to ensure animal wellbeing while providing our guests with an amazing educational and inspirational visit is just outstanding. We’re so grateful for our dedicated staff and volunteers and their commitment to serving the needs of the animals in our care and our guests, and we will continue to uphold the highest standards of animal care
and wellbeing that the AZA has established.
We believe strongly that all those who care for exotic and endangered species must meet these high standards and will continue to advocate for improving the wellbeing of animals in human care.
As one of Canada’s largest zoos, your Toronto Zoo is proud to meet the highest standards of wildlife care excellence, welfare standards and supporting critical conservation programs that support our mission connecting people, animals and conservation science to fight extinction.
Your Toronto Zoo receives accreditation from the Association of Zoos and Aquariums
Y
our Toronto Zoo was proud to receive accreditation from the Association of Zoos and Aquariums (AZA) as part of the
Annual AZA Conference that took place in September in Columbus, Ohio. AZA accreditation is regarded as the “gold standard” of zoological accreditation.
We are part of an incredibly challenging profession, and this team’s dedication to delivering on the highest standards to ensure animal wellbeing while providing our guests with an amazing educational and inspirational visit is just outstanding. We’re so grateful for our dedicated staff and volunteers and their commitment to serving the needs of the animals in our care and our guests, and we will continue to uphold the highest standards of animal care
and wellbeing that the AZA has established.
We believe strongly that all those who care for exotic and endangered species must meet these high standards and will continue to advocate for improving the wellbeing of animals in human care.
As one of Canada’s largest zoos, your Toronto Zoo is proud to meet the highest standards of wildlife care excellence, welfare standards and supporting critical conservation programs that support our mission connecting people, animals and conservation science to fight extinction.
What is AZA Accreditation and why is it important?
A
ccreditation by the AZA demonstrates that an organization has met rigorous standards required to support excellence in wildlife care.
The Accreditation Process is comprised of lengthy application process, followed by an onsite inspection over multiple days that review and rate all elements of a facility’s operations and processes, including but not limited to such areas as safety and security protocols, animal welfare and wellbeing, educational programs, financial stability, staff training and culture, veterinary care, guest experience, and much more. The inspection team is made up of Zoo professionals who have been through thorough training on what to look for and ask during the inspection in order to compile a comprehensive report to be considered by the AZA Accreditation Commission. The report is then reviewed with the facility applying for accreditation at a Committee hearing during an AZA Conference. At this time, the facility is provided with feedback and provided with an approval,
provisional or denial for accreditation status.
In the wildlife care profession, it is critical that organizations with the responsibility of caring for and protecting our wildlife are held to the highest standards.
The standards are continuously improving and evolving to meet the needs of animals in our care. To achieve and maintain accreditation, organizations must make continuous updates to processes, facilities and training that will meet these high standards. Enforcing such demanding requirements allows the internal and external stakeholders of an animal care facility to know immediately if they can trust an organization that they will be visiting or supporting is delivering the highest level of care, education and conservation, all critical elements to ensuring animals both in our care and in their natural spaces will continue to thrive.
What is AZA Accreditation and why is it important?
A
ccreditation by the AZA demonstrates that an organization has met rigorous standards required to support excellence in wildlife care.
The Accreditation Process is comprised of lengthy application process, followed by an onsite inspection over multiple days that review and rate all elements of a facility’s operations and processes, including but not limited to such areas as safety and security protocols, animal welfare and wellbeing, educational programs, financial stability, staff training and culture, veterinary care, guest experience, and much more. The inspection team is made up of Zoo professionals who have been through thorough training on what to look for and ask during the inspection in order to compile a comprehensive report to be considered by the AZA Accreditation Commission. The report is then reviewed with the facility applying for accreditation at a Committee hearing during an AZA Conference. At this time, the facility is provided with feedback and provided with an approval,
provisional or denial for accreditation status.
In the wildlife care profession, it is critical that organizations with the responsibility of caring for and protecting our wildlife are held to the highest standards.
The standards are continuously improving and evolving to meet the needs of animals in our care. To achieve and maintain accreditation, organizations must make continuous updates to processes, facilities and training that will meet these high standards. Enforcing such demanding requirements allows the internal and external stakeholders of an animal care facility to know immediately if they can trust an organization that they will be visiting or supporting is delivering the highest level of care, education and conservation, all critical elements to ensuring animals both in our care and in their natural spaces will continue to thrive.
Elevating Conservation
Elevating Conservation
Elevating Conservation
10 years of turtles
We are proud to celebrate our 10th year releasing juvenile Blanding’s turtles into the Rouge National Urban Park! This collaborative initiative, co-led by your Toronto Zoo and Parks Canada, is part of recovery efforts to conserve this endangered species in the Greater Toronto Area.
650+ turtles added to the wild population
This year, with support from Ontario Power Generation, the team released 55 two-year-olds, bringing the total number of Blanding’s turtles released over the last 10 years to over 650. This is an important landmark in working towards the goal of re-establishing a self-sustaining Blanding’s turtle population.
Habitat changes put the turtles at risk
The Rouge River watershed has changed drastically over the past 200 years, and this has had major consequences for the animals that live there. Historically, this area was home to the Blanding’s turtle, which is currently a federally endangered species. In the 1990s, fewer than 10 adult Blanding’s turtles were found in the area that is now the Rouge National Urban Park, which is not nearly enough to support a healthy population. As a result, our head-start program began.
A two year journey to the wild
The Blanding’s turtles released through this program each year are two-year-olds, to ensure they are big and strong enough to thrive in their new environment. Eggs collected from stable source populations in June are incubated for around two months before hatching into their first year in the Americas Pavilion where guests can visit these tiny turtles.
After their first birthday they move indoors at the Wildlife Healthcare Centre to acclimate to the elements, like daily weather changes, sounds, and sights, to prepare them for release. Once they turn two they are released to the wild, in different locations each year which are kept top-secret to mitigate the threat of poaching
10 years of turtles
We are proud to celebrate our 10th year releasing juvenile Blanding’s turtles into the Rouge National Urban Park! This collaborative initiative, co-led by your Toronto Zoo and Parks Canada, is part of recovery efforts to conserve this endangered species in the Greater Toronto Area.
650+ turtles added to the wild population
This year, with support from Ontario Power Generation, the team released 55 two-year-olds, bringing the total number of Blanding’s turtles released over the last 10 years to over 650. This is an important landmark in working towards the goal of re-establishing a self-sustaining Blanding’s turtle population.
Habitat changes put the turtles at risk
The Rouge River watershed has changed drastically over the past 200 years, and this has had major consequences for the animals that live there. Historically, this area was home to the Blanding’s turtle, which is currently a federally endangered species. In the 1990s, fewer than 10 adult Blanding’s turtles were found in the area that is now the Rouge National Urban Park, which is not nearly enough to support a healthy population. As a result, our head-start program began.
A two year journey to the wild
The Blanding’s turtles released through this program each year are two-year-olds, to ensure they are big and strong enough to thrive in their new environment. Eggs collected from stable source populations in June are incubated for around two months before hatching into their first year in the Americas Pavilion where guests can visit these tiny turtles.
After their first birthday they move indoors at the Wildlife Healthcare Centre to acclimate to the elements, like daily weather changes, sounds, and sights, to prepare them for release. Once they turn two they are released to the wild, in different locations each year which are kept top-secret to mitigate the threat of poaching
10 years of turtles
We are proud to celebrate our 10th year releasing juvenile Blanding’s turtles into the Rouge National Urban Park! This collaborative initiative, co-led by your Toronto Zoo and Parks Canada, is part of recovery efforts to conserve this endangered species in the Greater Toronto Area.
650+ turtles added to the wild population
This year, with support from Ontario Power Generation, the team released 55 two-year-olds, bringing the total number of Blanding’s turtles released over the last 10 years to over 650. This is an important landmark in working towards the goal of re-establishing a self-sustaining Blanding’s turtle population.
Habitat changes put the turtles at risk
The Rouge River watershed has changed drastically over the past 200 years, and this has had major consequences for the animals that live there. Historically, this area was home to the Blanding’s turtle, which is currently a federally endangered species. In the 1990s, fewer than 10 adult Blanding’s turtles were found in the area that is now the Rouge National Urban Park, which is not nearly enough to support a healthy population. As a result, our head-start program began.
A two year journey to the wild
The Blanding’s turtles released through this program each year are two-year-olds, to ensure they are big and strong enough to thrive in their new environment. Eggs collected from stable source populations in June are incubated for around two months before hatching into their first year in the Americas Pavilion where guests can visit these tiny turtles.
After their first birthday they move indoors at the Wildlife Healthcare Centre to acclimate to the elements, like daily weather changes, sounds, and sights, to prepare them for release. Once they turn two they are released to the wild, in different locations each year which are kept top-secret to mitigate the threat of poaching
10 years of turtles
We are proud to celebrate our 10th year releasing juvenile Blanding’s turtles into the Rouge National Urban Park! This collaborative initiative, co-led by your Toronto Zoo and Parks Canada, is part of recovery efforts to conserve this endangered species in the Greater Toronto Area.
650+ turtles added to the wild population
This year, with support from Ontario Power Generation, the team released 55 two-year-olds, bringing the total number of Blanding’s turtles released over the last 10 years to over 650. This is an important landmark in working towards the goal of re-establishing a self-sustaining Blanding’s turtle population.
Habitat changes put the turtles at risk
The Rouge River watershed has changed drastically over the past 200 years, and this has had major consequences for the animals that live there. Historically, this area was home to the Blanding’s turtle, which is currently a federally endangered species. In the 1990s, fewer than 10 adult Blanding’s turtles were found in the area that is now the Rouge National Urban Park, which is not nearly enough to support a healthy population. As a result, our head-start program began.
A two year journey to the wild
The Blanding’s turtles released through this program each year are two-year-olds, to ensure they are big and strong enough to thrive in their new environment. Eggs collected from stable source populations in June are incubated for around two months before hatching into their first year in the Americas Pavilion where guests can visit these tiny turtles.
After their first birthday they move indoors at the Wildlife Healthcare Centre to acclimate to the elements, like daily weather changes, sounds, and sights, to prepare them for release. Once they turn two they are released to the wild, in different locations each year which are kept top-secret to mitigate the threat of poaching
Conservation, by the Numbers
71
Blandings turtles hatched
55
Blandings turtles released
11
Black-footed ferrets kits born
8
Black-footed ferrets sent to Ferret Conservation Center
5
Black-footed ferrets released into the wild
11
Vancouver Island Marmot pups born
11
Vancouver Island Marmot pups sent to Marmot Recovery Centre in BC
7
Eastern Loggerhead Shrikes hatched
Conservation, by the Numbers
71
Blandings turtles hatched
55
Blandings turtles released
11
Black-footed ferrets kits born
8
Black-footed ferrets sent to Ferret Conservation Center
5
Black-footed ferrets released into the wild
11
Vancouver Island Marmot pups born
11
Vancouver Island Marmot pups sent to Marmot Recovery Centre in BC
7
Eastern Loggerhead Shrikes hatched
Conservation, by the Numbers
71
Blandings turtles hatched
55
Blandings turtles released
11
Black-footed ferrets kits born
8
Black-footed ferrets sent to Ferret Conservation Center
5
Black-footed ferrets released into the wild
11
Vancouver Island Marmot pups born
11
Vancouver Island Marmot pups sent to Marmot Recovery Centre in BC
7
Eastern Loggerhead Shrikes hatched
Beyond the Borders of Toronto Zoo
Beyond the Borders of Toronto Zoo
Beyond the Borders of Toronto Zoo
Toronto Zoo abroad
The work we do here at Toronto Zoo goes beyond the walls of our Zoo. The challenges facing our planet are felt on a global scale, and it’s only fitting that the work we do to protect wild spaces and wild species must be impactful on a global scale too.
Sue Eberth
When she isn't caring for the seven Western lowland gorillas that call the Zoo home, African Rainforest Keeper Sue volunteers with Ape Action Africa. Since 2005, Sue has traveled to Mefou National Park in Cameroon. This conservation and rescue organization focuses on the rehabilitation of orphaned gorillas and chimpanzees, as they continue to battle numerous threats including the bushmeat crisis, Ebola virus, and ongoing habitat loss.
Lindsay Patts
This October, Lindsay was a part of the Climate Change Alliance program with Polar Bears International. The program involves gaining a better understanding of Arctic sea ice and the polar bears’ natural history, a grounding in climate science and the urgent need to act, training (alongside NNOCCI- The National Network for Ocean and Climate Change Interpretation) in how to communicate effectively about climate change, based on tested language and metaphors and guidance in developing a community action plan.
Deserrai Buunk
A self-proclaimed rhino fanatic, Savanna Keeper Deserrai Buunk has spent the last 17 years of her career devoted to saving and protecting rhinos in the wild. Today there are only around 15, 900 rhinos in Africa, with 2-3 poached every day.Fundraising for rhino conservation both at the Zoo and offsite led to her first trip. Visiting Lewa Conservancy in Kenya and seeing wild Black and White Rhinos plus all the other African species she works with was life changing. She asks herself “how do we ensure these places can fight the good fight”? Rhinos are an umbrella species, meaning they protect all the others that live in the same habitat and their extinction will have an extreme ecological impact.
Dr. Nic Masters
Dr. Masters, a veterinarian specializing in conservation, has worked for years in biodiversity hotspots. In early 2023, he taught at India's Sariska Tiger Reserve as part of the Interventions in Wild Animal Health course, which trains global vets to collaborate with experts across disciplines for impactful conservation. Following this, Nic attended Nepal's 12th Saving Asia’s Vultures from Extinction (SAVE) meeting. The consortium has successfully prevented the extinction of white-rumped vultures through breeding programs, banning harmful veterinary drugs, habitat restoration, and monitoring released birds.
Toronto Zoo abroad
The work we do here at Toronto Zoo goes beyond the walls of our Zoo. The challenges facing our planet are felt on a global scale, and it’s only fitting that the work we do to protect wild spaces and wild species must be impactful on a global scale too.
Sue Eberth
When she isn't caring for the seven Western lowland gorillas that call the Zoo home, African Rainforest Keeper Sue volunteers with Ape Action Africa. Since 2005, Sue has traveled to Mefou National Park in Cameroon. This conservation and rescue organization focuses on the rehabilitation of orphaned gorillas and chimpanzees, as they continue to battle numerous threats including the bushmeat crisis, Ebola virus, and ongoing habitat loss.
Lindsay Patts
This October, Lindsay was a part of the Climate Change Alliance program with Polar Bears International. The program involves gaining a better understanding of Arctic sea ice and the polar bears’ natural history, a grounding in climate science and the urgent need to act, training (alongside NNOCCI- The National Network for Ocean and Climate Change Interpretation) in how to communicate effectively about climate change, based on tested language and metaphors and guidance in developing a community action plan.
Deserrai Buunk
A self-proclaimed rhino fanatic, Savanna Keeper Deserrai Buunk has spent the last 17 years of her career devoted to saving and protecting rhinos in the wild. Today there are only around 15, 900 rhinos in Africa, with 2-3 poached every day.Fundraising for rhino conservation both at the Zoo and offsite led to her first trip. Visiting Lewa Conservancy in Kenya and seeing wild Black and White Rhinos plus all the other African species she works with was life changing. She asks herself “how do we ensure these places can fight the good fight”? Rhinos are an umbrella species, meaning they protect all the others that live in the same habitat and their extinction will have an extreme ecological impact.
Dr. Nic Masters
Dr. Masters, a veterinarian specializing in conservation, has worked for years in biodiversity hotspots. In early 2023, he taught at India's Sariska Tiger Reserve as part of the Interventions in Wild Animal Health course, which trains global vets to collaborate with experts across disciplines for impactful conservation. Following this, Nic attended Nepal's 12th Saving Asia’s Vultures from Extinction (SAVE) meeting. The consortium has successfully prevented the extinction of white-rumped vultures through breeding programs, banning harmful veterinary drugs, habitat restoration, and monitoring released birds.
Toronto Zoo abroad
The work we do here at Toronto Zoo goes beyond the walls of our Zoo. The challenges facing our planet are felt on a global scale, and it’s only fitting that the work we do to protect wild spaces and wild species must be impactful on a global scale too.
Sue Eberth
When she isn't caring for the seven Western lowland gorillas that call the Zoo home, African Rainforest Keeper Sue volunteers with Ape Action Africa. Since 2005, Sue has traveled to Mefou National Park in Cameroon. This conservation and rescue organization focuses on the rehabilitation of orphaned gorillas and chimpanzees, as they continue to battle numerous threats including the bushmeat crisis, Ebola virus, and ongoing habitat loss.
Lindsay Patts
This October, Lindsay was a part of the Climate Change Alliance program with Polar Bears International. The program involves gaining a better understanding of Arctic sea ice and the polar bears’ natural history, a grounding in climate science and the urgent need to act, training (alongside NNOCCI- The National Network for Ocean and Climate Change Interpretation) in how to communicate effectively about climate change, based on tested language and metaphors and guidance in developing a community action plan.
Deserrai Buunk
A self-proclaimed rhino fanatic, Savanna Keeper Deserrai Buunk has spent the last 17 years of her career devoted to saving and protecting rhinos in the wild. Today there are only around 15, 900 rhinos in Africa, with 2-3 poached every day.Fundraising for rhino conservation both at the Zoo and offsite led to her first trip. Visiting Lewa Conservancy in Kenya and seeing wild Black and White Rhinos plus all the other African species she works with was life changing. She asks herself “how do we ensure these places can fight the good fight”? Rhinos are an umbrella species, meaning they protect all the others that live in the same habitat and their extinction will have an extreme ecological impact.
Dr. Nic Masters
Dr. Masters, a veterinarian specializing in conservation, has worked for years in biodiversity hotspots. In early 2023, he taught at India's Sariska Tiger Reserve as part of the Interventions in Wild Animal Health course, which trains global vets to collaborate with experts across disciplines for impactful conservation. Following this, Nic attended Nepal's 12th Saving Asia’s Vultures from Extinction (SAVE) meeting. The consortium has successfully prevented the extinction of white-rumped vultures through breeding programs, banning harmful veterinary drugs, habitat restoration, and monitoring released birds.
Toronto Zoo abroad
The work we do here at Toronto Zoo goes beyond the walls of our Zoo. The challenges facing our planet are felt on a global scale, and it’s only fitting that the work we do to protect wild spaces and wild species must be impactful on a global scale too.
Sue Eberth
When she isn't caring for the seven Western lowland gorillas that call the Zoo home, African Rainforest Keeper Sue volunteers with Ape Action Africa. Since 2005, Sue has traveled to Mefou National Park in Cameroon. This conservation and rescue organization focuses on the rehabilitation of orphaned gorillas and chimpanzees, as they continue to battle numerous threats including the bushmeat crisis, Ebola virus, and ongoing habitat loss.
Lindsay Patts
This October, Lindsay was a part of the Climate Change Alliance program with Polar Bears International. The program involves gaining a better understanding of Arctic sea ice and the polar bears’ natural history, a grounding in climate science and the urgent need to act, training (alongside NNOCCI- The National Network for Ocean and Climate Change Interpretation) in how to communicate effectively about climate change, based on tested language and metaphors and guidance in developing a community action plan.
Deserrai Buunk
A self-proclaimed rhino fanatic, Savanna Keeper Deserrai Buunk has spent the last 17 years of her career devoted to saving and protecting rhinos in the wild. Today there are only around 15, 900 rhinos in Africa, with 2-3 poached every day.Fundraising for rhino conservation both at the Zoo and offsite led to her first trip. Visiting Lewa Conservancy in Kenya and seeing wild Black and White Rhinos plus all the other African species she works with was life changing. She asks herself “how do we ensure these places can fight the good fight”? Rhinos are an umbrella species, meaning they protect all the others that live in the same habitat and their extinction will have an extreme ecological impact.
Dr. Nic Masters
Dr. Masters, a veterinarian specializing in conservation, has worked for years in biodiversity hotspots. In early 2023, he taught at India's Sariska Tiger Reserve as part of the Interventions in Wild Animal Health course, which trains global vets to collaborate with experts across disciplines for impactful conservation. Following this, Nic attended Nepal's 12th Saving Asia’s Vultures from Extinction (SAVE) meeting. The consortium has successfully prevented the extinction of white-rumped vultures through breeding programs, banning harmful veterinary drugs, habitat restoration, and monitoring released birds.
Answering a global call for tougher regulations for captive wildlife
T
he Toronto Zoo, as well as the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and Municipal
Law Enforcement Officers’ Association (MLEOA) have joined efforts led by World Animal Protection Canada to bring change to Ontario’s broken model for captive animals, urging the government to roll out a comprehensive licensing system to restrict the keeping of captive wildlife to facilities that can meet the highest animal welfare and human health and safety standards, backed by meaningful enforcement.
“There continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.”
—
Dolf DeJong, Chief Executive Officer of the Toronto Zoo
The passing of the Provincial Animal Services (PAWS) Act in 2019 was a step in the right direction but there has been no government action on addressing the significant welfare and safety concerns around captive wildlife in the province. While the PAWS Act has taken important steps, there continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.
Read more
Answering a global call for tougher regulations for captive wildlife
T
he Toronto Zoo, as well as the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and Municipal
Law Enforcement Officers’ Association (MLEOA) have joined efforts led by World Animal Protection Canada to bring change to Ontario’s broken model for captive animals, urging the government to roll out a comprehensive licensing system to restrict the keeping of captive wildlife to facilities that can meet the highest animal welfare and human health and safety standards, backed by meaningful enforcement.
“There continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.”
—
Dolf DeJong, Chief Executive Officer of the Toronto Zoo
The passing of the Provincial Animal Services (PAWS) Act in 2019 was a step in the right direction but there has been no government action on addressing the significant welfare and safety concerns around captive wildlife in the province. While the PAWS Act has taken important steps, there continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.
Read more
Toronto Zoo and World Animal Protection Canada highlight Ontario’s weak and non-existent regulations for wild animals
W
orld Animal Protection Canada, joined by the Toronto Zoo, revealed a report card of Canada’s zoo regulations,
highlighting Ontario’s weak and non-existent regulations and enforcement when it comes to the use of wild animals for public display.
Ontario ranks dead last for not having any provincial zoo licensing system, permit system for non-native species, public safety and security standards nor a requirement for liability insurance for zoo operators.
The report card looks at the quality of regulations around:
Provincial licensing of zoo facilities
Permit system for non-native wildlife
Permit system for native wildlife
Animal welfare
Public safety and security
Liability insurance requirements
We are pushing the province to implement what other provinces like Alberta and Quebec have done already. We want to see a mandatory province-wide zoo licensing system and meaningful and enforceable standards to safeguard animal welfare and public health and safety.
Read more
Toronto Zoo and World Animal Protection Canada highlight Ontario’s weak and non-existent regulations for wild animals
W
orld Animal Protection Canada, joined by the Toronto Zoo, revealed a report card of Canada’s zoo regulations,
highlighting Ontario’s weak and non-existent regulations and enforcement when it comes to the use of wild animals for public display.
Ontario ranks dead last for not having any provincial zoo licensing system, permit system for non-native species, public safety and security standards nor a requirement for liability insurance for zoo operators.
The report card looks at the quality of regulations around:
Provincial licensing of zoo facilities
Permit system for non-native wildlife
Permit system for native wildlife
Animal welfare
Public safety and security
Liability insurance requirements
We are pushing the province to implement what other provinces like Alberta and Quebec have done already. We want to see a mandatory province-wide zoo licensing system and meaningful and enforceable standards to safeguard animal welfare and public health and safety.
Read more
Toronto Zoo participates in American Institute of Rhinoceros Science (AIRS) study
The three adult White rhinos that call your Toronto Zoo home — Zohari, Sabi and Tom — have been participating in a research study led by the American Institute of Rhinoceros Science (AIRS). The AIRS team, composed of expert rhino scientists, is investigating the health and well-being of rhinos in human care.
Their approach aligns closely with our primary duty at the Toronto Zoo: to deliver the highest possible standard of care to the animals living here. Studies like this one, which will synthesize the collective experience of over 75 zoos, enable us to see the bigger picture, identify the areas where we excel, and show us ways to improve the lives of the animals in our care.
Animal News
Animal News
Animal News
New Ontario bat educational exhibit
T
o commemorate International Bat Week at your Toronto Zoo we kicked things off with a new and engaging
educational bat exhibit, sponsored by our partners at the Nuclear Waste Management Organization. The exhibit takes a positive perspective on bats to counter their often-negative portrayal and will introduce guests to the diversity of bats in Ontario, the threats they face, and the work our Zoo is doing to keep them on the map.
The exhibit includes graphics, interactives, video and audio, and some beautiful Indigenous artworks.
Nine Indigenous artists from across Ontario contributed their talents to this exhibit. The mural on the outside of the exhibit depicts the Anishnaabe bat creation story, created by Anishnaabe artist Angela Benedict. The eight Ontario native bat species were each created by an Indigenous artist, skillfully capturing the essence of each species, allowing us to truly understand and appreciate their unique characteristics and importance within our ecosystem.
Read more
A prescription for Nature
A
s of September, healhcare professionals can now prescribe a trip to your Zoo to improve mental and physical health, thanks to a
Importantly, time spent in nature anytime anywhere is good for health, whether it’s at the
A growing body of research shows that connecting to nature has a wide variety of health benefits from improving symptoms of depression and ADHD to reducing risk of heart disease and stroke.
zoo, in a national park or local community garden. PaRx recommends an achievable, evidence-based green-time target of “2 hours per week, 20+ minutes each time”. Given the way zoos combine recreation, education and conservation in a way that engages people of all ages, scientists are increasingly recommending that they take on a larger role in promoting human wellbeing. Visiting the Zoo isn’t only about seeing animals and learning about how you can support conservation, it’s also about getting outside at any time of year and exploring our 10km walking trails in a safe, beautiful site. Covid was hard on everyone, but it also served as a reminder of the importance of carving out time for mental health breaks, connecting with one another, and taking some time away from our devices to get in touch with the natural world and the animals that need our help.
Read more
Animals, by the Numbers
In 2023 we had
284
Total Species at your Toronto Zoo
In 2023 we had
64
bird species
In 2023 we had
61
fish species
In 2023 we had
61
mammal species
In 2023 we had
52
reptile species
In 2023 we had
30
invertebrate species
In 2023 we had
16
amphibian species
In 2023 we had
3,226
total individuals
Animals, by the Numbers
In 2023 we had
284
Total Species at your Toronto Zoo
In 2023 we had
64
bird species
In 2023 we had
61
fish species
In 2023 we had
61
mammal species
In 2023 we had
52
reptile species
In 2023 we had
30
invertebrate species
In 2023 we had
16
amphibian species
In 2023 we had
3,226
total individuals
Animals, by the Numbers
In 2023 we had
284
Total Species at your Toronto Zoo
In 2023 we had
64
bird species
In 2023 we had
61
fish species
In 2023 we had
61
mammal species
In 2023 we had
52
reptile species
In 2023 we had
30
invertebrate species
In 2023 we had
16
amphibian species
In 2023 we had
3,226
total individuals
Kifaru, rhino calf
The year came to a close with some wonderful news: the birth of a white rhino calf, born December 28! While every birth is exciting, this little male calf, named Kifaru (meaning tank and rhino in Swahili) was made even more special due to the difficulty his mother, 14-year-old Sabi, had while conceiving.
Following her arrival in Toronto in 2012, hormone monitoring performed by our Reproductive Science team identified that Sabi exhibited "long" estrus cycles which made conception a significant challenge for her. The likelihood of successfully conceiving for the first time drops with age in many species, including white rhinos, and Zoo staff were keenly aware of this with Sabi. The Toronto Zoo Wildlife Care and Reproductive Science teams are thrilled that the breeding introductions with male Tom in summer 2022 were successful.
Your Toronto Zoo participates in the White Rhino Species Survival Plan® (SSP), a cooperative breeding program amongst AZA accredited North American facilities. Through the SSP, we maintain a sustainable population of white rhinos in human care to preserve their genetic diversity and allow them to serve as ambassadors for their wild counterparts.
Watch the video
Carrie, camel calf
On May 4th we welcomed the birth of a Bactrian camel, bringing our camel herd to six individuals. Given the date of her arrival, she was named ‘Carrie’ after the late Carrie Fisher, a great animal enthusiast and activist. Some guests were fortunate enough to watch Suria give birth right there in the outdoor habitat. The experience of witnessing a life beginning is one they will likely never forget!
Saying ‘goodbye’ to Samson
On Monday, April 10, we said goodbye to long time Zoo resident Samson, a 25-year-old Grizzly bear. In honouring both the importance of Mkwa – the bear to Indigenous People – and Samson’s spirit, our Indigenous Relations team arranged to hold a ceremony with Indigenous Knowledge Keepers in the Canadian Domain where Samson spent all of his 24 years of his life with us.
The ceremony was based on Anishnaabe and Tsimshian teachings, using various medicines, pipe ceremony and songs. Samson was present, and the ceremony conductors gave him a cedar bath. Tsimshian People are from the Northwest coast of British Columbia and hold very strong connections to Grizzlies. We felt it was important to have this representation and are honoured to have them with us for the ceremony.
Watch the video
Kifaru, rhino calf
The year came to a close with some wonderful news: the birth of a white rhino calf, born December 28! While every birth is exciting, this little male calf, named Kifaru (meaning tank and rhino in Swahili) was made even more special due to the difficulty his mother, 14-year-old Sabi, had while conceiving.
Following her arrival in Toronto in 2012, hormone monitoring performed by our Reproductive Science team identified that Sabi exhibited "long" estrus cycles which made conception a significant challenge for her. The likelihood of successfully conceiving for the first time drops with age in many species, including white rhinos, and Zoo staff were keenly aware of this with Sabi. The Toronto Zoo Wildlife Care and Reproductive Science teams are thrilled that the breeding introductions with male Tom in summer 2022 were successful.
Your Toronto Zoo participates in the White Rhino Species Survival Plan® (SSP), a cooperative breeding program amongst AZA accredited North American facilities. Through the SSP, we maintain a sustainable population of white rhinos in human care to preserve their genetic diversity and allow them to serve as ambassadors for their wild counterparts.
Watch the video
Carrie, camel calf
On May 4th we welcomed the birth of a Bactrian camel, bringing our camel herd to six individuals. Given the date of her arrival, she was named ‘Carrie’ after the late Carrie Fisher, a great animal enthusiast and activist. Some guests were fortunate enough to watch Suria give birth right there in the outdoor habitat. The experience of witnessing a life beginning is one they will likely never forget!
Saying ‘goodbye’ to Samson
On Monday, April 10, we said goodbye to long time Zoo resident Samson, a 25-year-old Grizzly bear. In honouring both the importance of Mkwa – the bear to Indigenous People – and Samson’s spirit, our Indigenous Relations team arranged to hold a ceremony with Indigenous Knowledge Keepers in the Canadian Domain where Samson spent all of his 24 years of his life with us.
The ceremony was based on Anishnaabe and Tsimshian teachings, using various medicines, pipe ceremony and songs. Samson was present, and the ceremony conductors gave him a cedar bath. Tsimshian People are from the Northwest coast of British Columbia and hold very strong connections to Grizzlies. We felt it was important to have this representation and are honoured to have them with us for the ceremony.
Watch the video
Kifaru, rhino calf
The year came to a close with some wonderful news: the birth of a white rhino calf, born December 28! While every birth is exciting, this little male calf, named Kifaru (meaning tank and rhino in Swahili) was made even more special due to the difficulty his mother, 14-year-old Sabi, had while conceiving.
Following her arrival in Toronto in 2012, hormone monitoring performed by our Reproductive Science team identified that Sabi exhibited "long" estrus cycles which made conception a significant challenge for her. The likelihood of successfully conceiving for the first time drops with age in many species, including white rhinos, and Zoo staff were keenly aware of this with Sabi. The Toronto Zoo Wildlife Care and Reproductive Science teams are thrilled that the breeding introductions with male Tom in summer 2022 were successful.
Your Toronto Zoo participates in the White Rhino Species Survival Plan® (SSP), a cooperative breeding program amongst AZA accredited North American facilities. Through the SSP, we maintain a sustainable population of white rhinos in human care to preserve their genetic diversity and allow them to serve as ambassadors for their wild counterparts.
Watch the video
Carrie, camel calf
On May 4th we welcomed the birth of a Bactrian camel, bringing our camel herd to six individuals. Given the date of her arrival, she was named ‘Carrie’ after the late Carrie Fisher, a great animal enthusiast and activist. Some guests were fortunate enough to watch Suria give birth right there in the outdoor habitat. The experience of witnessing a life beginning is one they will likely never forget!
Saying ‘goodbye’ to Samson
On Monday, April 10, we said goodbye to long time Zoo resident Samson, a 25-year-old Grizzly bear. In honouring both the importance of Mkwa – the bear to Indigenous People – and Samson’s spirit, our Indigenous Relations team arranged to hold a ceremony with Indigenous Knowledge Keepers in the Canadian Domain where Samson spent all of his 24 years of his life with us.
The ceremony was based on Anishnaabe and Tsimshian teachings, using various medicines, pipe ceremony and songs. Samson was present, and the ceremony conductors gave him a cedar bath. Tsimshian People are from the Northwest coast of British Columbia and hold very strong connections to Grizzlies. We felt it was important to have this representation and are honoured to have them with us for the ceremony.
Watch the video
Kifaru, rhino calf
The year came to a close with some wonderful news: the birth of a white rhino calf, born December 28! While every birth is exciting, this little male calf, named Kifaru (meaning tank and rhino in Swahili) was made even more special due to the difficulty his mother, 14-year-old Sabi, had while conceiving.
Following her arrival in Toronto in 2012, hormone monitoring performed by our Reproductive Science team identified that Sabi exhibited "long" estrus cycles which made conception a significant challenge for her. The likelihood of successfully conceiving for the first time drops with age in many species, including white rhinos, and Zoo staff were keenly aware of this with Sabi. The Toronto Zoo Wildlife Care and Reproductive Science teams are thrilled that the breeding introductions with male Tom in summer 2022 were successful.
Your Toronto Zoo participates in the White Rhino Species Survival Plan® (SSP), a cooperative breeding program amongst AZA accredited North American facilities. Through the SSP, we maintain a sustainable population of white rhinos in human care to preserve their genetic diversity and allow them to serve as ambassadors for their wild counterparts.
Watch the video
Carrie, camel calf
On May 4th we welcomed the birth of a Bactrian camel, bringing our camel herd to six individuals. Given the date of her arrival, she was named ‘Carrie’ after the late Carrie Fisher, a great animal enthusiast and activist. Some guests were fortunate enough to watch Suria give birth right there in the outdoor habitat. The experience of witnessing a life beginning is one they will likely never forget!
Saying ‘goodbye’ to Samson
On Monday, April 10, we said goodbye to long time Zoo resident Samson, a 25-year-old Grizzly bear. In honouring both the importance of Mkwa – the bear to Indigenous People – and Samson’s spirit, our Indigenous Relations team arranged to hold a ceremony with Indigenous Knowledge Keepers in the Canadian Domain where Samson spent all of his 24 years of his life with us.
The ceremony was based on Anishnaabe and Tsimshian teachings, using various medicines, pipe ceremony and songs. Samson was present, and the ceremony conductors gave him a cedar bath. Tsimshian People are from the Northwest coast of British Columbia and hold very strong connections to Grizzlies. We felt it was important to have this representation and are honoured to have them with us for the ceremony.
Watch the video
Kifaru, rhino calf
The year came to a close with some wonderful news: the birth of a white rhino calf, born December 28! While every birth is exciting, this little male calf, named Kifaru (meaning tank and rhino in Swahili) was made even more special due to the difficulty his mother, 14-year-old Sabi, had while conceiving.
Following her arrival in Toronto in 2012, hormone monitoring performed by our Reproductive Science team identified that Sabi exhibited "long" estrus cycles which made conception a significant challenge for her. The likelihood of successfully conceiving for the first time drops with age in many species, including white rhinos, and Zoo staff were keenly aware of this with Sabi. The Toronto Zoo Wildlife Care and Reproductive Science teams are thrilled that the breeding introductions with male Tom in summer 2022 were successful.
Your Toronto Zoo participates in the White Rhino Species Survival Plan® (SSP), a cooperative breeding program amongst AZA accredited North American facilities. Through the SSP, we maintain a sustainable population of white rhinos in human care to preserve their genetic diversity and allow them to serve as ambassadors for their wild counterparts.
Watch the video
Carrie, camel calf
On May 4th we welcomed the birth of a Bactrian camel, bringing our camel herd to six individuals. Given the date of her arrival, she was named ‘Carrie’ after the late Carrie Fisher, a great animal enthusiast and activist. Some guests were fortunate enough to watch Suria give birth right there in the outdoor habitat. The experience of witnessing a life beginning is one they will likely never forget!
Saying ‘goodbye’ to Samson
On Monday, April 10, we said goodbye to long time Zoo resident Samson, a 25-year-old Grizzly bear. In honouring both the importance of Mkwa – the bear to Indigenous People – and Samson’s spirit, our Indigenous Relations team arranged to hold a ceremony with Indigenous Knowledge Keepers in the Canadian Domain where Samson spent all of his 24 years of his life with us.
The ceremony was based on Anishnaabe and Tsimshian teachings, using various medicines, pipe ceremony and songs. Samson was present, and the ceremony conductors gave him a cedar bath. Tsimshian People are from the Northwest coast of British Columbia and hold very strong connections to Grizzlies. We felt it was important to have this representation and are honoured to have them with us for the ceremony.
Watch the video
Welfare wins
A
t your toronto zoo, we care about animals; they are the basis of our wildlife conservation and public education efforts
and their well-being is our priority. Animal well-being refers to a state of being comfortable, healthy, or happy and zoos achieve this by giving animals lifelong opportunities to thrive (AZA, 2023). Animal welfare is not only an animal’s well-being at a point in time but over its entire existence.
Planning for optimal welfare begins before an animal’s birth, hatch, or acquisition and continues throughout their lifetime.
2023 was filled with a tireless commitment to the well-being of the 3,000 animals here at your Toronto Zoo. From enriching their environments and collaborative care to habitat enhancements and top-notch health care, the list of innovative and creative welfare examples is extensive.
Here are a few examples of our deep commitment to animal welfare.
Read more
Macro, raccoon
S
ix-year-old Macro
arrived at your Toronto Zoo in March 2023 after being found as an illegal pet.
When he arrived at the Zoo, he was 30.8kg, over three times the weight of a typical male raccoon.
Due to his weight, he spent virtually all his time stationary as walking was a major challenge, and when he was motivated to move he would need to stop and rest after every few steps.
Upon Macro's arrival in quarantine, the Wildlife Health Centre team worked closely with Wildlife Nutrition to develop a weight loss plan, targeting a 5% decrease in body weight every week.
As Macro's weight slowly dropped, we saw an increase in his mobility, his willingness to exercise, and his interest in enrichment.
By increasing the challenges we provided to him, keepers were able to raise his metabolism such that his continued weight decline over the summer was due to an increase in calories burned (without any further dietary adjustments). Most positively, he began venturing into his outside yard in the hospital and climbing onto the scale voluntarily.
Six months after his arrival, Macro finally moved to the Canadian Domain and was quickly integrated into a more natural habitat with what we believe is his first raccoon companion.
Jess, straw-coloured fruit bat
J
esse the straw- coloured fruit bat was born in January to mom Jessica who sustained an injury around
the time of Jesse's birth and had to be humanely euthanized as a result.
The decision was made to hand-rear Jesse at 2 days of age, which required 24/7 care initially as he was being fed every 2 hours at the start. The African Rainforest Keeper Room was set up as a quarantine space for Jesse.
The team had to assume all maternal duties including bathing, exercising, wrapping him, and stimulating urination/defecation.
In addition, cleanliness and humidity control were very important for Jesse so the team was constantly monitoring and adjusting - while simulating the comfort of a mom and a colony.
Keepers worked closely with the Nutrition team to monitor what he was eating and how much; his weight was taken twice daily for several months.
Although he was accepting of us humans as his “mama” and was very comfortable with us, once we began his intro to the other bats, he was able to bond with his bat family and learn how to do “bat” things. By the time he met the entire colony, he knew how to hang properly and learned how to fly and maneuver well while flying.
Flap, African penguin
I
n early October 2023, the Wildlife Care team noticed 24-year-old male penguin Flap not his usual self when they
started their shift in the morning. Flap was lying on his belly with his back legs sticking out. This is not unusual if they are resting, however, it appeared that he may be paralyzed as both his legs and feet were completely immobile.
Your Toronto Zoo Veterinary team quickly got to work running tests including bloodwork and x-rays, however, to their surprise the results were coming back normal. They also began doing research on similar cases in penguins in other institutions to help solve this medical mystery.
A long-term care plan was thoroughly researched and formulated for Flap
which would involve both intense medication and physiotherapy. The Veterinary team reviewed canine physical rehabilitation and human physio exercises to come up with adapted exercises for him.
Physiotherapy is not a common activity for a penguin, but he began physiotherapy sessions twice a day.
The Keeper team also created a special harness for him to help him move different muscles and walk. He was also offered lots of supervised swim time to take the weight off his back/joints, while the team helped him get in and out of the water.
What’s happening at your Toronto Zoo
What’s happening at your Toronto Zoo
What’s happening at your Toronto Zoo
Continued Support from our Community
Member Admission
General Admission
In 2023 we had
1,1330,391
total guests
In 2023 we had
391,016
member admissions
From 31,510 households
In 2023 we had
939,375
general admissions
Continued Support from our Community
Member Admission
General Admission
In 2023 we had
1,1330,391
total guests
In 2023 we had
391,016
member admissions
From 31,510 households
In 2023 we had
939,375
general admissions
Continued Support from our Community
Member Admission
General Admission
In 2023 we had
1,1330,391
total guests
In 2023 we had
391,016
member admissions
From 31,510 households
In 2023 we had
939,375
general admissions
Wild Encounters
Our Guest Operations team delivers personalized tours through the Wild Encounter (WE) program which allows for a close connection between our guests and the animals in our care. Every year the WE program strives to introduce new offerings and in 2023 we began our Mini Wild Encounters which are 15-20 minute tours that have a more accessible ticket price allowing us to educate more guests in more of our smaller behind the scenes areas as well as highlight even more of the Zoo's conservation initiatives
VIP Tours
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
Zoomobile
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
* Data for Zoomobile Revenue and Ridership is from April 2023-December 2023.
Conservation Carousel
Carousels are timeless and fun for all ages! Enjoy the nostalgia of your childhood on our Conservation Carousel as you hop on, choose a unique animal seat and whirl around on this magical ride!
Gorilla Climb Ropes Course
Hang out like Charles and the Western lowland gorilla troop do on the Gorilla Climb Ropes Course. Guests and members will be able to safely swing, crawl and balance while guiding their own path through the almost 33 foot high climb's 26 elements, resulting in a different adventure every time!
TundraAir Ride
Soar through the air on the newest Toronto Zoo ride! Tundra Air Ride goes up to speeds of 48 km/hr, seats 1 or 2 people and takes you to new heights as you fly over the Zoo's award-winning Tundra Trek. This ride is one you will want to experience over and over as it gives you a different view from the top every time with a beautiful panoramic look at the Zoo.
Wild Rouge Zipline
The Wild Rouge Zipline is an ecologically themed aerial adventure park! Guests are transported down a parallel cable 300m high speed zipline into the heart of the attraction. It concludes with a zipdrop and then a ride back up to where the tour began.
5,407+
guests attended
$346,089
in 2023 revenue
103
VIP tours
$107,223
in 2023 revenue
$973,876.94
in 2023 revenue
$509,090.99
in 2023 revenue
$158,337.30
in 2023 revenue
$286,602.32
in 2023 revenue
$973,876.94
in 2023 revenue
Wild Encounters
Our Guest Operations team delivers personalized tours through the Wild Encounter (WE) program which allows for a close connection between our guests and the animals in our care. Every year the WE program strives to introduce new offerings and in 2023 we began our Mini Wild Encounters which are 15-20 minute tours that have a more accessible ticket price allowing us to educate more guests in more of our smaller behind the scenes areas as well as highlight even more of the Zoo's conservation initiatives
VIP Tours
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
Zoomobile
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
* Data for Zoomobile Revenue and Ridership is from April 2023-December 2023.
Conservation Carousel
Carousels are timeless and fun for all ages! Enjoy the nostalgia of your childhood on our Conservation Carousel as you hop on, choose a unique animal seat and whirl around on this magical ride!
Gorilla Climb Ropes Course
Hang out like Charles and the Western lowland gorilla troop do on the Gorilla Climb Ropes Course. Guests and members will be able to safely swing, crawl and balance while guiding their own path through the almost 33 foot high climb's 26 elements, resulting in a different adventure every time!
TundraAir Ride
Soar through the air on the newest Toronto Zoo ride! Tundra Air Ride goes up to speeds of 48 km/hr, seats 1 or 2 people and takes you to new heights as you fly over the Zoo's award-winning Tundra Trek. This ride is one you will want to experience over and over as it gives you a different view from the top every time with a beautiful panoramic look at the Zoo.
Wild Rouge Zipline
The Wild Rouge Zipline is an ecologically themed aerial adventure park! Guests are transported down a parallel cable 300m high speed zipline into the heart of the attraction. It concludes with a zipdrop and then a ride back up to where the tour began.
5,407+
guests attended
$346,089
in 2023 revenue
103
VIP tours
$107,223
in 2023 revenue
$973,876.94
in 2023 revenue
$509,090.99
in 2023 revenue
$158,337.30
in 2023 revenue
$286,602.32
in 2023 revenue
$973,876.94
in 2023 revenue
Wild Encounters
Our Guest Operations team delivers personalized tours through the Wild Encounter (WE) program which allows for a close connection between our guests and the animals in our care. Every year the WE program strives to introduce new offerings and in 2023 we began our Mini Wild Encounters which are 15-20 minute tours that have a more accessible ticket price allowing us to educate more guests in more of our smaller behind the scenes areas as well as highlight even more of the Zoo's conservation initiatives
VIP Tours
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
Zoomobile
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
* Data for Zoomobile Revenue and Ridership is from April 2023-December 2023.
Conservation Carousel
Carousels are timeless and fun for all ages! Enjoy the nostalgia of your childhood on our Conservation Carousel as you hop on, choose a unique animal seat and whirl around on this magical ride!
Gorilla Climb Ropes Course
Hang out like Charles and the Western lowland gorilla troop do on the Gorilla Climb Ropes Course. Guests and members will be able to safely swing, crawl and balance while guiding their own path through the almost 33 foot high climb's 26 elements, resulting in a different adventure every time!
TundraAir Ride
Soar through the air on the newest Toronto Zoo ride! Tundra Air Ride goes up to speeds of 48 km/hr, seats 1 or 2 people and takes you to new heights as you fly over the Zoo's award-winning Tundra Trek. This ride is one you will want to experience over and over as it gives you a different view from the top every time with a beautiful panoramic look at the Zoo.
Wild Rouge Zipline
The Wild Rouge Zipline is an ecologically themed aerial adventure park! Guests are transported down a parallel cable 300m high speed zipline into the heart of the attraction. It concludes with a zipdrop and then a ride back up to where the tour began.
5,407+
guests attended
$346,089
in 2023 revenue
103
VIP tours
$107,223
in 2023 revenue
$973,876.94
in 2023 revenue
$509,090.99
in 2023 revenue
$158,337.30
in 2023 revenue
$286,602.32
in 2023 revenue
$973,876.94
in 2023 revenue
Wild Encounters
Our Guest Operations team delivers personalized tours through the Wild Encounter (WE) program which allows for a close connection between our guests and the animals in our care. Every year the WE program strives to introduce new offerings and in 2023 we began our Mini Wild Encounters which are 15-20 minute tours that have a more accessible ticket price allowing us to educate more guests in more of our smaller behind the scenes areas as well as highlight even more of the Zoo's conservation initiatives
VIP Tours
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
Zoomobile
This special experience provides a personalized tour guide for up to five hours for 2-6 guests via golf cart on their own customized tour featuring behind-the-scenes, private animal interactions and a sit down lunch.
* Data for Zoomobile Revenue and Ridership is from April 2023-December 2023.
Conservation Carousel
Carousels are timeless and fun for all ages! Enjoy the nostalgia of your childhood on our Conservation Carousel as you hop on, choose a unique animal seat and whirl around on this magical ride!
Gorilla Climb Ropes Course
Hang out like Charles and the Western lowland gorilla troop do on the Gorilla Climb Ropes Course. Guests and members will be able to safely swing, crawl and balance while guiding their own path through the almost 33 foot high climb's 26 elements, resulting in a different adventure every time!
TundraAir Ride
Soar through the air on the newest Toronto Zoo ride! Tundra Air Ride goes up to speeds of 48 km/hr, seats 1 or 2 people and takes you to new heights as you fly over the Zoo's award-winning Tundra Trek. This ride is one you will want to experience over and over as it gives you a different view from the top every time with a beautiful panoramic look at the Zoo.
Wild Rouge Zipline
The Wild Rouge Zipline is an ecologically themed aerial adventure park! Guests are transported down a parallel cable 300m high speed zipline into the heart of the attraction. It concludes with a zipdrop and then a ride back up to where the tour began.
5,407+
guests attended
$346,089
in 2023 revenue
103
VIP tours
$107,223
in 2023 revenue
$973,876.94
in 2023 revenue
$509,090.99
in 2023 revenue
$158,337.30
in 2023 revenue
$286,602.32
in 2023 revenue
$973,876.94
in 2023 revenue
New Ontario bat educational exhibit
T
o commemmerate International Bat Week at your Toronto Zoo we kicked things off with a new and engaging educational bat exhibit, sponsored by our
partners at the Nuclear Waste Management Organization. The exhibit takes a positive perspective on bats to counter their often-negative portrayal and will introduce guests to the diversity of bats in Ontario, the threats they face, and the work our Zoo is doing to keep them on the map.
The exhibit includes graphics, interactives, video and audio, and some beautiful Indigenous artworks.
Nine Indigenous artists from across Ontario contributed their talents to this exhibit. The mural on the outside of the exhibit depicts the Anishnaabe bat creation story, created by Anishnaabe artist Angela Benedict. The eight Ontario native bat species were each created by an Indigenous artist, skillfully capturing the essence of each species, allowing us to truly understand and appreciate their unique characteristics and importance within our ecosystem.
New Ontario bat educational exhibit
T
o commemmerate International Bat Week at your Toronto Zoo we kicked things off with a new and engaging educational bat exhibit, sponsored by our
partners at the Nuclear Waste Management Organization. The exhibit takes a positive perspective on bats to counter their often-negative portrayal and will introduce guests to the diversity of bats in Ontario, the threats they face, and the work our Zoo is doing to keep them on the map.
The exhibit includes graphics, interactives, video and audio, and some beautiful Indigenous artworks.
Nine Indigenous artists from across Ontario contributed their talents to this exhibit. The mural on the outside of the exhibit depicts the Anishnaabe bat creation story, created by Anishnaabe artist Angela Benedict. The eight Ontario native bat species were each created by an Indigenous artist, skillfully capturing the essence of each species, allowing us to truly understand and appreciate their unique characteristics and importance within our ecosystem.
A prescription for Nature
A
s of September, healhcare professionals can now prescribe a trip to your Zoo to improve mental and physical health, thanks to a new
collaboration with PaRx, Canada’s national nature prescription program. As the first zoo in Canada to join PaRx’s mission, your Toronto Zoo is perfectly positioned to help connect our community to nature as we are surrounded by Canada’s Rouge National Urban Park.
A growing body of research shows that connecting to nature has a wide variety of health benefits from improving symptoms of depression and ADHD to reducing risk of heart disease and stroke.
Importantly, time spent in nature anytime anywhere is good for health, whether it’s at the
zoo, in a national park or local community garden. PaRx recommends an achievable, evidence-based green-time target of “2 hours per week, 20+ minutes each time”. Given the way zoos combine recreation, education and conservation in a way that engages people of all ages, scientists are increasingly recommending that they take on a larger role in promoting human wellbeing.
Visiting the Zoo isn’t only about seeing animals and learning about how you can support conservation, it’s also about getting outside at any time of year and exploring our 10km walking trails in a safe, beautiful site. Covid was hard on everyone, but it also served as a reminder of the importance of carving out time for mental health breaks, connecting with one another, and taking some time away from our devices to get in touch with the natural world and the animals that need our help.
A prescription for Nature
A
s of September, healhcare professionals can now prescribe a trip to your Zoo to improve mental and physical health, thanks to a new
collaboration with PaRx, Canada’s national nature prescription program. As the first zoo in Canada to join PaRx’s mission, your Toronto Zoo is perfectly positioned to help connect our community to nature as we are surrounded by Canada’s Rouge National Urban Park.
A growing body of research shows that connecting to nature has a wide variety of health benefits from improving symptoms of depression and ADHD to reducing risk of heart disease and stroke.
Importantly, time spent in nature anytime anywhere is good for health, whether it’s at the
zoo, in a national park or local community garden. PaRx recommends an achievable, evidence-based green-time target of “2 hours per week, 20+ minutes each time”. Given the way zoos combine recreation, education and conservation in a way that engages people of all ages, scientists are increasingly recommending that they take on a larger role in promoting human wellbeing.
Visiting the Zoo isn’t only about seeing animals and learning about how you can support conservation, it’s also about getting outside at any time of year and exploring our 10km walking trails in a safe, beautiful site. Covid was hard on everyone, but it also served as a reminder of the importance of carving out time for mental health breaks, connecting with one another, and taking some time away from our devices to get in touch with the natural world and the animals that need our help.
Telling our Stories
Telling our Stories
Telling our Stories
When our Toronto Zoo community can’t physically visit the Zoo in-person, they rely on our social media accounts for up-to-date information on the animals in our care, conservation messaging, as well as cute critter content to brighten their day. We are overjoyed that 1 million people have chosen to follow the Toronto Zoo social media accounts and join our mission of connecting with people, animals and conservation science to fight extinction.
Communication, by the Numbers
Media
Social Media
110 M+
Social media impressions
6.7 M
People engaged through social media
1,152,489
Total social media reach (up 19%)
80,000+
new followers/fans
57 M+
video views (up 7%)
+545%
new YouTube subscribers
27.44 B
Aggregate readership (Global)
$53.67 M
Advertising equivalency
16,700+
News media mentions
Communication, by the Numbers
Media
Social Media
110 M+
Social media impressions
6.7 M
People engaged through social media
1,152,489
Total social media reach (up 19%)
80,000+
new followers/fans
57 M+
video views (up 7%)
+545%
new YouTube subscribers
27.44 B
Aggregate readership (Global)
$53.67 M
Advertising equivalency
16,700+
News media mentions
Communication, by the Numbers
Media
Social Media
110 M+
Social media impressions
6.7 M
People engaged through social media
1,152,489
Total social media reach (up 19%)
80,000+
new followers/fans
57 M+
video views (up 7%)
+545%
new YouTube subscribers
27.44 B
Aggregate readership (Global)
$53.67 M
Advertising equivalency
16,700+
News media mentions
Learning & Engagement
Learning & Engagement
Learning & Engagement
Higher education in 2023
2023 was an outstanding year for the Learning & Engagement team with overall the highest annual revenue ever achieved. Hosting programs like Zoo Camp, Bush Camp, Parent & Tots and School Groups gives us the opportunity to inspire thousands of people to join our mission of connecting people, animals and conservation science to fight extinction. Guests who participated in these programs walked away with a new understanding of how everyday choices they make can make a difference to the environment and the animals who call it home.
School Programs and Zoo School
Zoo School inspection from the Ministry of Education resulted in our renewed authority to grant high school credits as a private school with not a single recommendation or issue noted from the inspection! 36 students received their grade 11 biology credit in 2023 generating $64,620 in revenue, while within our school programs that support student field trips, we developed 45-minute interactive presentations for the primary and junior school levels that enhance students’ learning connecting with the new outdoor orangutan habitat.
Climate Action Learning & Leadership (CALL) Program
The CALL Program worked together with the MaRS Discovery Hub to host a workshop with potential collaborators from organizations across Canada and including California. The outcome of this workshop was the development of a roadmap for the CALL program with opportunities to expand the program locally and nationally.
Zoo Camp
Zoo Camp 2024 was a wild success! Registrations sold out within 45 minutes, welcoming 1,729 kids for exciting behind-the-scenes adventures, animal encounters, and interactive games. The program, offered by the Toronto Zoo, generated $666,901 in revenue, supporting unique wildlife education and fun-filled weeks for young campers.
Serengeti Bush Camp
Bush Camp had a record-breaking year with 4,525 people participating in the program, generating $488,464 in revenue, our highest since the program launched in 1998! A new Pyjama Party Overnight program was developed and has been well received by youth groups in the fall and winter months, with 409 people participating in 2023
Higher education in 2023
2023 was an outstanding year for the Learning & Engagement team with overall the highest annual revenue ever achieved. Hosting programs like Zoo Camp, Bush Camp, Parent & Tots and School Groups gives us the opportunity to inspire thousands of people to join our mission of connecting people, animals and conservation science to fight extinction. Guests who participated in these programs walked away with a new understanding of how everyday choices they make can make a difference to the environment and the animals who call it home.
School Programs and Zoo School
Zoo School inspection from the Ministry of Education resulted in our renewed authority to grant high school credits as a private school with not a single recommendation or issue noted from the inspection! 36 students received their grade 11 biology credit in 2023 generating $64,620 in revenue, while within our school programs that support student field trips, we developed 45-minute interactive presentations for the primary and junior school levels that enhance students’ learning connecting with the new outdoor orangutan habitat.
Climate Action Learning & Leadership (CALL) Program
The CALL Program worked together with the MaRS Discovery Hub to host a workshop with potential collaborators from organizations across Canada and including California. The outcome of this workshop was the development of a roadmap for the CALL program with opportunities to expand the program locally and nationally.
Zoo Camp
Zoo Camp 2024 was a wild success! Registrations sold out within 45 minutes, welcoming 1,729 kids for exciting behind-the-scenes adventures, animal encounters, and interactive games. The program, offered by the Toronto Zoo, generated $666,901 in revenue, supporting unique wildlife education and fun-filled weeks for young campers.
Serengeti Bush Camp
Bush Camp had a record-breaking year with 4,525 people participating in the program, generating $488,464 in revenue, our highest since the program launched in 1998! A new Pyjama Party Overnight program was developed and has been well received by youth groups in the fall and winter months, with 409 people participating in 2023
Higher education in 2023
2023 was an outstanding year for the Learning & Engagement team with overall the highest annual revenue ever achieved. Hosting programs like Zoo Camp, Bush Camp, Parent & Tots and School Groups gives us the opportunity to inspire thousands of people to join our mission of connecting people, animals and conservation science to fight extinction. Guests who participated in these programs walked away with a new understanding of how everyday choices they make can make a difference to the environment and the animals who call it home.
School Programs and Zoo School
Zoo School inspection from the Ministry of Education resulted in our renewed authority to grant high school credits as a private school with not a single recommendation or issue noted from the inspection! 36 students received their grade 11 biology credit in 2023 generating $64,620 in revenue, while within our school programs that support student field trips, we developed 45-minute interactive presentations for the primary and junior school levels that enhance students’ learning connecting with the new outdoor orangutan habitat.
Climate Action Learning & Leadership (CALL) Program
The CALL Program worked together with the MaRS Discovery Hub to host a workshop with potential collaborators from organizations across Canada and including California. The outcome of this workshop was the development of a roadmap for the CALL program with opportunities to expand the program locally and nationally.
Zoo Camp
Zoo Camp 2024 was a wild success! Registrations sold out within 45 minutes, welcoming 1,729 kids for exciting behind-the-scenes adventures, animal encounters, and interactive games. The program, offered by the Toronto Zoo, generated $666,901 in revenue, supporting unique wildlife education and fun-filled weeks for young campers.
Serengeti Bush Camp
Bush Camp had a record-breaking year with 4,525 people participating in the program, generating $488,464 in revenue, our highest since the program launched in 1998! A new Pyjama Party Overnight program was developed and has been well received by youth groups in the fall and winter months, with 409 people participating in 2023
Higher education in 2023
2023 was an outstanding year for the Learning & Engagement team with overall the highest annual revenue ever achieved. Hosting programs like Zoo Camp, Bush Camp, Parent & Tots and School Groups gives us the opportunity to inspire thousands of people to join our mission of connecting people, animals and conservation science to fight extinction. Guests who participated in these programs walked away with a new understanding of how everyday choices they make can make a difference to the environment and the animals who call it home.
School Programs and Zoo School
Zoo School inspection from the Ministry of Education resulted in our renewed authority to grant high school credits as a private school with not a single recommendation or issue noted from the inspection! 36 students received their grade 11 biology credit in 2023 generating $64,620 in revenue, while within our school programs that support student field trips, we developed 45-minute interactive presentations for the primary and junior school levels that enhance students’ learning connecting with the new outdoor orangutan habitat.
Climate Action Learning & Leadership (CALL) Program
The CALL Program worked together with the MaRS Discovery Hub to host a workshop with potential collaborators from organizations across Canada and including California. The outcome of this workshop was the development of a roadmap for the CALL program with opportunities to expand the program locally and nationally.
Zoo Camp
Zoo Camp 2024 was a wild success! Registrations sold out within 45 minutes, welcoming 1,729 kids for exciting behind-the-scenes adventures, animal encounters, and interactive games. The program, offered by the Toronto Zoo, generated $666,901 in revenue, supporting unique wildlife education and fun-filled weeks for young campers.
Serengeti Bush Camp
Bush Camp had a record-breaking year with 4,525 people participating in the program, generating $488,464 in revenue, our highest since the program launched in 1998! A new Pyjama Party Overnight program was developed and has been well received by youth groups in the fall and winter months, with 409 people participating in 2023
Volunteers, by the Numbers
109
Recruited and attended volunteer training
257
Year-round volunteers
46
Zoo Ambassador Student Volunteers
47
Seasonal Volunteers (28 Summer + 19 Wildlife Health Centre)1
39,932
Hours donated
1,149,329
est. people reached
Volunteers, by the Numbers
109
Recruited and attended volunteer training
257
Year-round volunteers
46
Zoo Ambassador Student Volunteers
47
Seasonal Volunteers (28 Summer + 19 Wildlife Health Centre)1
39,932
Hours donated
1,149,329
est. people reached
Volunteers, by the Numbers
109
Recruited and attended volunteer training
257
Year-round volunteers
46
Zoo Ambassador Student Volunteers
47
Seasonal Volunteers (28 Summer + 19 Wildlife Health Centre)1
39,932
Hours donated
1,149,329
est. people reached
Sustainability wins
Sustainability wins
Sustainability wins
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
Corporate
143 MWh of renewable energy purchased
Corporate
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Natural Resource Management
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
Natural Resource Management
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
Transportation
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
Biodiversity
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
Waste Management
225 downloads of the Plastics Pathway App in first year of release
Waste Management
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable glovesWaste Management
3,207 cellphones recycled through PhoneApes
Waste Management
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
Waste Management
20 alternative waste recycling programs earning $16,000 buy-back revenue
Waste Management
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
Waste Management
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
Waste Management
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
Community
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Corporate
Awarded one of Canada’s Greenest Employer third consecutive year
143 MWh of renewable energy purchased
Joined The Green Will Initiative and completed strategic carbon management training
Natural Resource Management
Increasing recycled, sustainably sourced, or lower impact products purchases
Reduced potable water consumption by 8,000 m3 (8,000,000 litres)
7 heat pump conversion and upgrade projects completed
Transportation
Arrival of first SARIT Micromobility Vehicle
2 new EV charging stations installed
Biodiversity
13 acres of aquatic and terrestrial land restored
1,200 trees planted
Waste Management
Diverted more than 66% of waste from landfill
225 downloads of the Plastics Pathway App in first year of release
Recycled 210 kg of
face masksWaste Management
Recycled 540 kg of
disposable gloves3,207 cellphones recycled through PhoneApes
7,218 kg of electronics were recycled through PhoneApes
Waste Management
Water refill stations saved over 70,482 single-use plastic bottled from being used
20 alternative waste recycling programs earning $16,000 buy-back revenue
Paved 475 m2 of the Plastics Pathway with recycled-plastic asphalt, diverting 76,000 plastic bottles from landfills
Waste Management
78,000+ interactions with OSCAR increasing sorting accuracy by 11%
1,494 Friendlier containers reused, 56 kg of plastic waste saved, 7,848 L of water saved, and 165 kg of GHG emissions prevented
1,016 pieces of single-use plastic not used by staff in July during Plastic Free EcoChallenge
Community
45 Climate Leaders trained through the CALL Program
1,016 volunteer hours committed to climate resiliency
Our people
Our people
Our people
Employees, by the Numbers
Non-permanent
new hires
FTEs permanent
FTEs non-permanent
Permanent new hires
In 2023 we had
777
employees in total
In 2023 we had
231
FTEs non-permanent
In 2023 we had
271
FTEs permanent
In 2023 we had
502
FTEs in total
In 2023 we had
53
permanent new hires
In 2023 we had
205
non-permanent new hires
In 2023 we had
258
new hires
Employees, by the Numbers
Non-permanent
new hires
FTEs permanent
FTEs non-permanent
Permanent new hires
In 2023 we had
777
employees in total
In 2023 we had
231
FTEs non-permanent
In 2023 we had
271
FTEs permanent
In 2023 we had
502
FTEs in total
In 2023 we had
53
permanent new hires
In 2023 we had
205
non-permanent new hires
In 2023 we had
258
new hires
Employees, by the Numbers
Non-permanent
new hires
FTEs permanent
FTEs non-permanent
Permanent new hires
In 2023 we had
777
employees in total
In 2023 we had
231
FTEs non-permanent
In 2023 we had
271
FTEs permanent
In 2023 we had
502
FTEs in total
In 2023 we had
53
permanent new hires
In 2023 we had
205
non-permanent new hires
In 2023 we had
258
new hires
Growing and learning
T
his year, with a team of 777 employees, the Toronto Zoo proudly upheld its position as one of the GTA’s Top Employers, while
continuing to recruit for key roles, including Director of Wildlife Health and Director of Finance, Technology & Innovation. Alongside this growth, the Zoo strengthened its commitment to Equity, Diversity, Inclusion, and Accessibility (EDIA), offering regular information sessions to staff and forging community partnerships through events like the Prince’s Trust Canada Job Readiness Event and the Scarborough East Storefront-Careers Event.
In support of employee learning and development, the Zoo launched a new Learning Management System (LMS), bringing interactive Orientation and Lunch & Learn programs to the team. Through this system, custom in-house courses and Development Coaching—covering conflict resolution, well-being, and career growth—are now accessible to all employees. Together, these initiatives have enhanced skill-building and strengthened the Zoo’s commitment to fostering a positive, growth-focused workplace culture for all staff members—every one of those 777.
Toronto Zoo by the Numbers
Toronto Zoo by the Numbers
Toronto Zoo by the Numbers
BOARD OF MANAGEMENT OF THE TORONTO ZOO
Statement of Operations
Year ended December 31, 2023, with comparative information for 2022
2023
2022
Operating budget
Operating actual
Lumina actual
Total
Total
(note 14)
Revenue:
Funding from City of Toronto (note 3(a)):
General appropriation
$
14,664,992
$
14,664,992
$
—
$
14,664,992
$
17,419,086
Capital works contributions
171,000
171,000
—
171,000
171,000
Restricted contributions and grants
1,243,125
1,006,897
—
1,006,897
763,709
Admission
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Membership
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
Parking
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Rides and rentals
1,313,453
2,379,518
—
2,379,518
1,966,291
Education programs
976,697
1,195,644
—
1,195,644
886,097
Other revenue and recoveries
2,396,513
1,515,743
—
1,515,743
3,427,624
Development
—
145,052
—
145,052
229,826
Interest
—
2,981
—
2,981
1,613
58,608,525
61,839,417
323,948
62,163,365
61,894,762
Expenses:
Operations and administration
1,243,125
1,006,897
—
1,006,897
763,709
Conservation, education and wildlife
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Marketing and communications
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
General management
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Development
1,313,453
2,379,518
—
2,379,518
1,966,291
Amortization of capital assets
976,697
1,195,644
—
1,195,644
886,097
Amortization of intangible asset
2,396,513
1,515,743
—
1,515,743
3,427,624
Employee future benefits (note 6)
—
145,052
—
145,052
229,826
58,608,525
62,772,690
261,953
63,034,643
58,272,733
Excess (deficiency) of revenue over expenses before the undernoted
19,077,246
15,995,043
261,953
16,256,996
15,582,294
Additional transfer from (to) City of Toronto
17,768,337
16,405,020
—
16,405,020
16,148,987
Funding from City of Toronto related to employee future benefits payable (note 3(b))
9,244,110
10,662,391
—
10,662,391
8,125,284
Excess of revenue over expenses
$
—
$
732,091
$
61,995
$
785,086
$
26,998
See accompanying notes to financial statements.
BOARD OF MANAGEMENT OF THE TORONTO ZOO
Statement of Operations
Year ended December 31, 2023, with comparative information for 2022
2023
2022
Operating budget
Operating actual
Lumina actual
Total
Total
(note 14)
Revenue:
Funding from City of Toronto (note 3(a)):
General appropriation
$
14,664,992
$
14,664,992
$
—
$
14,664,992
$
17,419,086
Capital works contributions
171,000
171,000
—
171,000
171,000
Restricted contributions and grants
1,243,125
1,006,897
—
1,006,897
763,709
Admission
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Membership
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
Parking
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Rides and rentals
1,313,453
2,379,518
—
2,379,518
1,966,291
Education programs
976,697
1,195,644
—
1,195,644
886,097
Other revenue and recoveries
2,396,513
1,515,743
—
1,515,743
3,427,624
Development
—
145,052
—
145,052
229,826
Interest
—
2,981
—
2,981
1,613
58,608,525
61,839,417
323,948
62,163,365
61,894,762
Expenses:
Operations and administration
1,243,125
1,006,897
—
1,006,897
763,709
Conservation, education and wildlife
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Marketing and communications
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
General management
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Development
1,313,453
2,379,518
—
2,379,518
1,966,291
Amortization of capital assets
976,697
1,195,644
—
1,195,644
886,097
Amortization of intangible asset
2,396,513
1,515,743
—
1,515,743
3,427,624
Employee future benefits (note 6)
—
145,052
—
145,052
229,826
58,608,525
62,772,690
261,953
63,034,643
58,272,733
Excess (deficiency) of revenue over expenses before the undernoted
19,077,246
15,995,043
261,953
16,256,996
15,582,294
Additional transfer from (to) City of Toronto
17,768,337
16,405,020
—
16,405,020
16,148,987
Funding from City of Toronto related to employee future benefits payable (note 3(b))
9,244,110
10,662,391
—
10,662,391
8,125,284
Excess of revenue over expenses
$
—
$
732,091
$
61,995
$
785,086
$
26,998
See accompanying notes to financial statements.
BOARD OF MANAGEMENT OF THE TORONTO ZOO
Statement of Operations
Year ended December 31, 2023, with comparative information for 2022
2023
2022
Operating budget
Operating actual
Lumina actual
Total
Total
(note 14)
Revenue:
Funding from City of Toronto (note 3(a)):
General appropriation
$
14,664,992
$
14,664,992
$
—
$
14,664,992
$
17,419,086
Capital works contributions
171,000
171,000
—
171,000
171,000
Restricted contributions and grants
1,243,125
1,006,897
—
1,006,897
763,709
Admission
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Membership
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
Parking
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Rides and rentals
1,313,453
2,379,518
—
2,379,518
1,966,291
Education programs
976,697
1,195,644
—
1,195,644
886,097
Other revenue and recoveries
2,396,513
1,515,743
—
1,515,743
3,427,624
Development
—
145,052
—
145,052
229,826
Interest
—
2,981
—
2,981
1,613
58,608,525
61,839,417
323,948
62,163,365
61,894,762
Expenses:
Operations and administration
1,243,125
1,006,897
—
1,006,897
763,709
Conservation, education and wildlife
17,677,497
19,664,425
281,478
19,945,903
16,301,823
Marketing and communications
5,247,515
4,429,826
6,011
4,435,837
5,296,812
Food services
7,181,720
8,923,012
22,133
8,945,145
7,830,987
Gift shop operations
3,050,000
3,354,385
31
3,354,416
3,280,024
General management
4,686,013
4,385,942
14,295
4,400,237
4,319,870
Development
1,313,453
2,379,518
—
2,379,518
1,966,291
Amortization of capital assets
976,697
1,195,644
—
1,195,644
886,097
Amortization of intangible asset
2,396,513
1,515,743
—
1,515,743
3,427,624
Employee future benefits (note 6)
—
145,052
—
145,052
229,826
58,608,525
62,772,690
261,953
63,034,643
58,272,733
Excess (deficiency) of revenue over expenses before the undernoted
19,077,246
15,995,043
261,953
16,256,996
15,582,294
Additional transfer from (to) City of Toronto
17,768,337
16,405,020
—
16,405,020
16,148,987
Funding from City of Toronto related to employee future benefits payable (note 3(b))
9,244,110
10,662,391
—
10,662,391
8,125,284
Excess of revenue over expenses
$
—
$
732,091
$
61,995
$
785,086
$
26,998
See accompanying notes to financial statements.
Your Toronto Zoo receives accreditation from the Association of Zoos and Aquariums
Y
our Toronto Zoo was proud to receive accreditation from the Association of Zoos and Aquariums (AZA) as part of the
Annual AZA Conference that took place in September in Columbus, Ohio. AZA accreditation is regarded as the “gold standard” of zoological accreditation.
We are part of an incredibly challenging profession, and this team’s dedication to delivering on the highest standards to ensure animal wellbeing while providing our guests with an amazing educational and inspirational visit is just outstanding. We’re so grateful for our dedicated staff and volunteers and their commitment to serving the needs of the animals in our care and our guests, and we will continue to uphold the highest standards of animal care
and wellbeing that the AZA has established.
We believe strongly that all those who care for exotic and endangered species must meet these high standards and will continue to advocate for improving the wellbeing of animals in human care.
As one of Canada’s largest zoos, your Toronto Zoo is proud to meet the highest standards of wildlife care excellence, welfare standards and supporting critical conservation programs that support our mission connecting people, animals and conservation science to fight extinction.
What is AZA Accreditation and why is it important?
A
ccreditation by the AZA demonstrates that an organization has met rigorous standards required to support excellence in
wildlife care. The Accreditation Process is comprised of lengthy application process, followed by an onsite inspection over multiple days that review and rate all elements of a facility’s operations and processes, including but not limited to such areas as safety and security protocols, animal welfare and wellbeing, educational programs, financial stability, staff training and culture, veterinary care, guest experience, and much more. The inspection team is made up of Zoo professionals who have been through thorough training on what to look for and ask during the inspection in order to compile a comprehensive report to be considered by the AZA Accreditation Commission. The report is then reviewed with the facility applying for accreditation at a Committee hearing during an AZA Conference. At this time, the facility is provided with feedback and provided with an approval,
Those donations came from dedicated supporters, including The City of Toronto, Compass Group Canada, the Lawrence Schafer
provisional or denial for accreditation status.
In the wildlife care profession, it is critical that organizations with the responsibility of caring for and protecting our wildlife are held to the highest standards.
The standards are continuously improving and evolving to meet the needs of animals in our care. To achieve and maintain accreditation, organizations must make continuous updates to processes, facilities and training that will meet these high standards. Enforcing such demanding requirements allows the internal and external stakeholders of an animal care facility to know immediately if they can trust an organization that they will be visiting or supporting is delivering the highest level of care, education and conservation, all critical elements to ensuring animals both in our care and in their natural spaces will continue to thrive.
Answering a global call for tougher regulations for captive wildlife.
T
he Toronto Zoo, as well as the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and Municipal
Law Enforcement Officers’ Association (MLEOA) have joined efforts led by World Animal Protection to bring change to Ontario’s broken model for captive animals, urging the government to roll out a comprehensive licensing system to restrict the keeping of captive wildlife to facilities that can meet the highest animal welfare and human health and safety standards, backed by meaningful enforcement.
“There continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.”
—
Dolf DeJong, Chief Executive Officer of the Toronto Zoo
The passing of the Provincial Animal Services (PAWS) Act in 2019 was a step in the right direction but there has been no government action on addressing the significant welfare and safety concerns around captive wildlife in the province. While the PAWS Act has taken important steps, there continue to be far too many exotic animals in sub-optimal conditions in private ownership and in unaccredited roadside zoos across our province.
Read more
Toronto Zoo and World Animal Protection highlight Ontario’s weak and non-existent regulations for wild animals.
W
orld Animal Protection Canada, joined by the Toronto Zoo, revealed a report card of Canada’s zoo regulations,
highlighting Ontario’s weak and non-existent regulations and enforcement when it comes to the use of wild animals for public display.
Ontario ranks dead last for not having any provincial zoo licensing system, permit system for non-native species, public safety and security standards nor a requirement for liability insurance for zoo operators.
The report card looks at the quality of regulations around:
Provincial licensing of zoo facilities
Permit system for non-native wildlife
Permit system for native wildlife
Animal welfare
Public safety and security
Liability insurance requirements
We are pushing the province to implement what other provinces like Alberta and Quebec have done already. We want to see a mandatory province-wide zoo licensing system and meaningful and enforceable standards to safeguard animal welfare and public health and safety.
Read more